Privacy Policy

Effective Date: August 3, 2026

At Bennexo.com ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using Bennexo.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through our payment partners)

• Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited and browsing activity

• Date and time of your visit

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Deliver products and services.

• Process payments securely.

• Provide customer support.

• Send order confirmations and shipping updates.

• Improve our website, products, and customer experience.

• Detect and prevent fraud or unauthorized activities.

• Comply with legal and regulatory obligations.

• Send promotional emails or offers if you have chosen to receive them. You may unsubscribe at any time.

3. Payment Security

We do not store your complete payment card details on our servers. Payments are processed through trusted third-party payment gateways that use industry-standard security measures to protect your information.

4. Cookies

We use cookies and similar technologies to:

• Remember your preferences.

• Improve website functionality.

• Analyze website traffic and performance.

• Provide a personalized shopping experience.

You can disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

• Payment processors

• Shipping and logistics partners

• Website hosting providers

• Analytics providers

• Marketing service providers (only where applicable)

• Government or legal authorities when required by law

These service providers are permitted to use your information only to perform services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.

• Provide customer support.

• Meet legal, tax, accounting, or regulatory requirements.

• Resolve disputes and enforce our policies.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Withdraw consent for marketing communications.

• Request details regarding how your information is processed.

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Bennexo.com is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated version will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us:

Email: support@bennexo.com

Website: https://bennexo.com

We will make reasonable efforts to respond to your inquiries as promptly as possible.